A young mum has described the harrowing moment when she had to jump out of her bedroom window as smoke quickly filled her home. Alicia Murphy 22, and her boyfriend Jordan Payne, 27 were fast asleep in bed at the property in Caerau, Cardiff, with their newborn baby Alec Murphy-Payne when they were jolted awake by her mother and brother’s screams for help. The floor underneath them had caught fire and it was quickly spreading through the house. There were seven people in the house at the time: Alicia, Jordan, and baby Alex as well as Alicia’s mother mother Charlotte Murphy, whose house it was, and Alicia’s sister Hana Bedford and her brothers Ryan Bedford and Leo Bedford. The residents would have been oblivious to the fire had it not been for Alicia’s brother’s dog who alerted him to the blaze. “The fire started early hours in the morning. I was woken up to my mum and brother screaming for my boyfriend,” Alicia said. “We didn’t know it was a fire at first and then my boyfriend opened the bedroom door and loads of black smoke came in and obviously we all panicked. Me and my boyfriend screamed at each other to get the baby so we managed to get him from his cot.” As the smoke filled in the bedroom on April 29, Alicia, who was also pregnant with the couple’s second baby, feared for Alec’s safety. Never miss a Cardiff story by signing up to our daily newsletter here . “We rushed to the window and I hung out the window as much as I could with the baby in my arms but obviously because the window was open that’s where all the smoke was going to escape,” Alicia said. “Because there was so much smoke coming towards us I tried to shout twice but I knew I was going to inhale too much smoke and that was the worst decision I could make. “So I then just had to make the quick instinctive choice to jump out the window with the baby in my arm. “It was the upstairs bedroom window and my partner managed to get out of the window after me. I don’t know too much of what went on after that because I ended up going to my neighbours to try and get some clothes. So I don’t know what happened with the rest of my family after that.” Fortunately Alicia landed in a way that did not affect her pregnancy which is progressing normally as per her latest scans. However she and her brother did sustain some injuries. From what she’s been told Alicia recounts that Jordan and one of her brothers went back into the house to help her mother through her bedroom window while her sister panicked and went into her bedroom for safety and one of her brothers jumped out of another window on the top floor. Jordan was severely injured as he tried to help family members through the fire. South Wales Fire and Rescue service (SWFRS) said at the time that they attended an incident at Caerau, Cardiff , after reports of a fire caused by a battery powered scooter at a two-storey house. Six ambulances were called to the incident. A spokesman for SWFRS said: “SWFRS received a call at approximately 3.45am to reports of a domestic fire at a property in Caerau, Cardiff. “Crews and appliances from Ely, Cardiff Central, Whitchurch, Barry , and Penarth attended the scene of a fire involving a two-storey semi-detached property. Crews used four breathing apparatus, one hose reel jet, one firefighter jet, one safety jet, a thermal imaging camera and a positive pressure ventilation to tackle the fire. “The fire was caused by a lithium-ion battery powered scooter. Stop message was received around 6.57am.” In a statement issued on April 29 the Welsh Ambulance Service said: “We were called today, at approximately 3.50am, to reports of a fire at a property on Treseder Way in Cardiff. We sent six emergency ambulances, one operations manager, and the Hazard Area Response Team to the scene. “Advanced critical care support was delivered by the Emergency Medical Retrieval and Transfer Service in a Wales Air Ambulance Charity helicopter. One patient was conveyed by air and six patients by road to hospital for further treatment.” Alicia said: “[Jordan] ran back into the actual fire itself to try and rescue my sister and his dog. I had a burnt hand and a burnt ear. My mum had a broken toe. “My sister was also sedated, I think it was just over a week, because she had a blockage on her lung because she was in there for so long screaming for help. “She also broke her finger and had some minor burns on her hand. The baby had a lump on his face with a bruise and a scratch and obviously my partner then was very severe because he went through the fire itself. “He had 72% burns and he had a fractured wrist as we’ve recently found out as well but he was put into a coma for quite a few weeks as well. He’s only just come round.” The family were taken to the University Hospital of Wales, Heath, for treatment. They are still trying to come to terms with they way their life was uprooted within a span of hours. “It’s hard to say because obviously it does all depend on the situation but it’s a lot to deal with – especially when you consider all the sentimental stuff that you’ve lost,” Alicia said. “We’ve lost all our family photos like ones that I had with my grandpa when I was younger who we lost quite a few years ago now. “My stepdad’s ashes… there’s a lot of sentimental stuff we’ve now lost. We’re grateful for us being alive and everything but… losing our whole lives, things that we have every day.” Alicia faces an addtional challenge as she will soon have another baby. “We lived in a house for nearly 18 and a half years. We haven’t known any different and all of a sudden our whole lives have changed so quickly we’ve lost absolutely everything,” she said. “We had no clothes. We’ve had to have so much donated – there’s still a lot of stuff that we don’t have. “Especially with the baby it’s scary being so unsettled, knowing we don’t know how long we could be in this horrible place we’ve been in. “With the condition my partner’s been in, there’s so much mentally, emotionally, and physically that you’re put through after a house fire. It is scary and it’s made me very paranoid with anything electrical. I’m scared to leave my phone on charge. I’m scared to leave a switch on. It’s really, really scary . Since the house fire Alicia has been staying in a council-provided Holiday Inn hotel but has now accepted an offer for alternative temporary accommodation at one of the council’s family supported accommodation units. However she claimed she was constantly on edge due to frequent fire alarms and people attempting to walk in to her room while at the hotel. The move had been particularly hard for 10-month-old baby Alec who has been “unsettled” since moving in. “He’s struggling a lot with settling because obviously the place we’ve been put in is not very nice,” Alicia said. “He’s constantly being disturbed with the young children that are being really loud, screaming, running up and down the corridors constantly. “They bang on our door, they try and get in our room. So he’s always being unsettled. He’s struggling with a lot of his sleep and he’s being startled constantly – especially with the fire alarms that go off. They’re panicking him too.” “It’s just hard knowing that my babies, and obviously my partner with what he’s been through, we still don’t have a home to be able to settle into,” Alice said. “I can’t prepare for my newborn child that I’m about to have in a few months because I have no way to be able to put anything for this new child. We’re in a tiny little hotel room. I can’t prepare for another baby in there either.” Alicia has since accepted an offer to stay in alternative temporary accommodation at one of the council’s family supported accommodation units Propel councillor Neil McEvoy said: “Given the tragic circumstances the Labour council should have already housed Alicia, Jordan, and family. Jordan is in intensive care still with life-changing injuries after he heroically ran into flames to save life. “Instead expectant Alicia and baby Alec have been dumped in a hotel where people try to gain access to her room at night. Added to that Alicia is reliving the trauma of the fire with the fire alarm in the hotel constantly going off.” A Cardiff Council spokesman said: “We understand how difficult this period has been for Ms Murphy and her family. In line with our established procedures designed to support households in urgent need we provided temporary accommodation immediately and have been supporting and giving housing advice during this time. “Ms Murphy has now accepted an offer of alternative temporary accommodation at one of our family supported accommodation units and will move this week. We will continue to work with her to identify a longer-term housing solution that meets her needs. “In relation to the hotel accommodation which the council has been using due to the high numbers of households needing homelessness support fire alarms are tested weekly at a set time. This is explained to residents during their induction and reinforced regularly. “Unfortunately some recent false alarms have been caused by prohibited activities such as cooking or using candles in rooms. We are working closely with residents to reduce these incidents and minimise disruption. “All rooms are secured with individual key cards and staff carry out regular checks in partnership with hotel management to help ensure the safety and wellbeing of all residents. “The use of hotels as temporary accommodation has always been intended as a short-term measure to cope with very high numbers of people seeking our help. “Work to increase the availability of temporary accommodation in city has meant that we have already been able to decrease the number of hotels being used from five to three and we are hopeful of reducing that further again this year.”