Microsoft is struggling to sell Copilot to corporations – because their employees want ChatGPT instead – 1v1 Video Chat & LIve Streaming & Influencer Subscription

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I didn’t care about Copilot, but this massive upgrade could make Microsoft’s AI the personal assistant I’ve always wanted

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A head start
Microsoft does use OpenAI’s models to power Copilot, and offers very similar features to ChatGPT, with information summaries, email drafting, data analysis, and image generation.

That being said, ChatGPT’s momentum and existing user base seems to be giving the chatbot the edge.
As of June 2025, ChatGPT has almost 800 million weekly active users, and 3 million paying business users, whereas Copilot has stagnated a little, with 20 million weekly users for the past year.
Theoretically, the race should be a little more even, since Windows is such a dominant operating system in the professional world. Microsoft salespeople have traditionally been able to use Windows compatibility as an effective selling point, but that’s no longer the case, the report suggests;

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“The company’s [Microsoft’s] salespeople knew ChatGPT dominated the consumer chatbot market, but expected Microsoft to own the enterprise space for AI assistants thanks to decades-long relationships with corporate IT departments. But by the time Microsoft began selling Copilot to businesses, many office workers had already tried out ChatGPT at home, giving the chatbot a first-mover advantage.”
Despite negotiating with companies such as Volkswagen, Accenture and Barclays, which all signed deals for over 100,000 accounts in agreements worth ‘tens of millions’ a year, Microsoft still lags behind OpenAI in its user base, and organizations are having to encourage workers to use the chatbot.
The news comes after Microsoft has announced largescale layoffs, with between 6,000 and 7,000 jobs worldwide expected to be cut – amounting to nearly 3% of the firm’s workforce – just two years after 10,000 personnel were made redundant (5% of the workforce).
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Ellen Jennings-Trace

Staff Writer

Ellen has been writing for almost four years, with a focus on post-COVID policy whilst studying for BA Politics and International Relations at the University of Cardiff, followed by an MA in Political Communication. Before joining TechRadar Pro as a Junior Writer, she worked for Future Publishing’s MVC content team, working with merchants and retailers to upload content.

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