By Sectionsindigo Penalised With Rs 1.75 Lakh For ‘dirty Seats’ On Baku-Delhi Flight, Consumer Panel Sa
IndiGo Airlines faced a penalty for poor service. A passenger complained about dirty seats on a Baku-Delhi flight. The New Delhi Consumer Commission ruled in favor of the passenger. They cited a violation of consumer expectations. IndiGo must pay Rs 1.75 lakh as compensation. This covers mental distress and legal costs. The airline had argued the issue was resolved.