By Adam Woodward
The Costa del Sol Hospital, Marbella suffered major disruptions due to of an IT system failure, which crashed early, Saturday, July 5.
Hospital staff are reported that the system outage was affecting the waiting time for services, including laboratory tests, X-rays, and other diagnostic procedures, forcing medical teams to resort to much more time-consuming manual processes. Personnel had to work blindly for several hours as the incident affected the entire centre: from the management of analyses and X-rays to access to clinical records, which were completely disabled.
During the breakdown, the staff had to resort to paper graphics and manual procedures, which caused delays in care, especially in less urgent cases.
Official sources from the hospital confirmed that 鈥渢here has been an incident in the computer system of the Costa del Sol University Hospital and the technical teams have worked to solve it as quickly as possible.鈥 They also stated that the system was already back up and running and that the usual activity had resumed.
From the health centre they regret the inconvenience and long waits caused and insist on the need to go only in cases of real urgency, especially on days of high demand for care.