By mliss1578 Tamantha Ryan
Meghan Markle鈥檚 lifestyle company, As Ever, was forced to issue refunds and offer free food to customers after one of their newly released items was oversold.
Some unlucky customers who purchased the Duchess of Sussex鈥檚 apricot spread on June 20 received an email from the company, advising them that their orders could not be fulfilled.
鈥淒ue to high demand, we are unable to fulfill your order of the apricot spread at this time,鈥 the email read. 鈥淲e are refunding the purchase of this item by the end of this week.鈥
The As Ever team also told the consumers that when the apricot spread was 鈥渂ack in stock,鈥 they would 鈥渂e the first to receive it, free of charge.鈥
Several customers shared that they were disappointed with the sales blunder but happy that Markle and her team are rectifying the situation.
鈥淕reat news!! I鈥檓 getting my two jars of jam!! Unfortunately, I鈥檓 only getting one jar of the apricot jam, but I鈥檓 getting refunded and they will send a jar the next time!! I can鈥檛 wait! #AsEver,鈥 one costumer on X wrote.
鈥淛ust received a message from AsEver. They cannot fill my order of 1 jam but are refunding me and sending me a free jar in the next order. I like the way they take care of customers,鈥 another praised.
鈥滒煒煒煒煒 Has anyone else received this? I鈥檓 so bummed. But at the same time鈥OW, they鈥檒l send me a FREE jar once it becomes available,鈥 a third fan tweeted alongside a screenshot of the email from As Ever.
鈥淪hout out to #AsEver! I got my order today sans the apricot spread. BUT I had an email that because they couldn鈥檛 fullfill it not only are they refunding me they promised me a freebie when it鈥檚 back in stock! That鈥檚 over & above but I鈥檇 expect nothing less from Meghan & the team,鈥 a fourth person gushed.
In April, Markle, 43, was forced to apologize for being unable to fulfill customers鈥 orders after As Ever鈥檚 limited-edition honey sold out.
In addition to receiving refunds, the unlucky shoppers were also promised they would receive her next limited-edition item in the mail 鈥渁s a gift from [Markle].鈥
In February, the mom of two announced on Instagram that her company, American Riviera Orchard, would be renamed as As Ever after her original brand name faced several trademark snags.
Since the rebrand, the former 鈥淪uits鈥 actress has faced criticism.
Most recently, jam guru Donna Collins slammed Markle鈥檚 new apricot spread after it quickly sold out online.
鈥淚t鈥檚 a real disappointment that Meghan is selling a fruit spread, which is what you make when your jam fails,鈥 the Jelly Queens owner said, per the Daily Mail.
鈥淚n the jam industry a spread is what we call something that didn鈥檛 work. It can have the best ingredients, but if I had a jam that was too runny, I鈥檇 slap a label on it and call it a spread. There鈥檚 no excuse for this. It should be perfect.鈥