A woman was left on the brink of tears after discovering a major passport blunder while attempting to travel from Sydney to Paris. Jane Lu found herself in a pickle when trying to board her flight with a passport she’d recently used for two trips to America, only to be informed that there might be a major issue with it. In a video overlay, she asked: “Help?! Has anyone ever had this happen?” as she relayed the predicament to her followers. Jane revealed that she was barred from her flight due to her passport being deemed invalid because of “water damage”. “They’re saying that I’m flying by China , and they might not let me through, and Paris might not let me through, but I’ve already flown twice with this passport to the US,” she fumed, visibly upset with her situation. She reasoned that, since she’d successfully travelled to America twice with the damaged passport, she “didn’t think it would be a problem”. In a subsequent video, Jane shared that she had to “sign a waiver” stating that if she were turned away in Paris, she’d have to return to Australia. This left her anxious about the outcome, especially given the lengthy journey ahead of her. She expressed hope that they’d be “super chill” upon her arrival in Paris. Luckily, they were, and she was able to enter the country and carry out her business trip without further hitches. In the comments section, one individual shared: “I think the people at the check-in in Australia are just way too thorough. This happened to my sister. “They told her she had to board the flight at her own risk as her passport had a water stain. But when we landed in Singapore, they did not even notice”. Another defended the airport’s actions, stating “border security is paramount”. A woman advised her to “apply for a new passport” and to ensure she “keeps it perfect,” rather than allowing it to get water-damaged. One person vented: “What I wanna know, how do SO many people get water damage on their passports? Are ya’all taking them for a swim?” A travel agent chimed in with some professional advice, writing: “Travel agent here – a passport is a legal document, so, therefore, it must not have any damage. If an airline sends you to a place and you are denied entry, they receive a massive fine. “Also, you can be detained on arrival for having a damaged passport. Much better to be denied here than to be put in jail or be turned around at the other end. If it’s damaged, it needs to be replaced. “Some countries take this pretty seriously. I had a customer detained when their family went overseas and their kid spilt water on their passport and risked it. It’s not about intention, it’s about being safe”. According to My British Passport, if a passport is too damaged, then the owner of the passport may not be able to fly. They state that the extent of the damage determines whether it can still be used. A bit of wear and tear might be tolerable, but if the passport is unreadable or the chip is faulty, you may be refused boarding. The Post Office states that the HM Passport Office deems a passport as damaged if it meets the following criteria: the details are illegible, the laminate has lifted to the extent that photo substitution could occur and the bio-data page is discoloured.